Call if something looks wrong right now. Or book a free IT review. No pressure, no jargon.
Cybersecurity for offices in Vancouver, Edmonton and Calgary
Can you tell your insurer what is in place, and get back online on Monday?
Owners ask about ransomware and reputation. Managers ask what to tick on the insurer form. We protect you in layers, watch every day, and know how to restore. Local teams serve Vancouver, Edmonton and Calgary.
Questions insurers commonly ask
Read your policy and answer honestly. These are the questions we help owners and managers prepare for:
- Do you use multi-factor sign in on email and remote access?
- Do you have tested backups, including an offsite copy?
- Is someone monitoring your computers and network?
- Do staff get security awareness training?
Ask us if you want a plain list of what is in place at your office. This isn’t insurance or legal advice.
The Monday morning ransomware test
If something locks your files on Friday night, can your team work again on Monday? We keep a locked (immutable) backup for 30 days, one copy offsite cold in Vancouver, BC, and when we restore a failed server from local storage with Hyper-V and Veeam it has taken under 2 hours. Spot checks on multiple copies, and a yearly full recovery test.
- Under 2 hrslocal restore of a failed server with Hyper-V and Veeam
- 30 daysimmutable lock on a backup copy, so it can’t be changed or deleted in that time
- Vancouver BCcold offsite copy in Canada
- 40M+security events checked every month across our stack
The layers, in plain words
No single tool does it. If one layer misses something, the next can catch it.
- Lock on the front door. A business firewall keeps bad traffic out.
- Gate on the road. Filtering stops computers from reaching known bad websites.
- Watch on every computer. Monitoring with alerts to our team, and a separate security team reviewing what the software finds.
- More than a password. Multi-factor sign in on email and remote access. Remote desktop is never exposed to the internet.
- Weekly updates. Patching planned around your hours.
- People who can spot a fake email. Short quizzes, a monthly report card, and instant notice to management if someone fails.
- Backups you can restore. 3-2-1, immutable lock, Vancouver BC offsite, tested restores.
The stack (one scroll down)
Managers buy outcomes first. Your IT person may want the names.
Cisco Meraki MX
Firewall with Advanced Security, sized so protection stays on without throttling a 1 Gbps link. IDS spots suspicious traffic and IPS stops it.
Huntress
A separate security team watches computers and servers alongside us, and reviews what the software finds. We provide 24/7 monitoring with email and SMS alerts to our team.
MFA and DNS filtering
Multi-factor sign in on email and remote access. DNS security from Cisco (or an equivalent if price is a concern, since we’re technology agnostic) blocks known bad sites.
Veeam and Hyper-V
Backups through Veeam. When we restore a failed server from local storage with Hyper-V and Veeam, it has taken under 2 hours.
Training report card
Quizzes for your team, a monthly report card, and instant notice to management if someone fails.
Managed with ITIL care
Planned changes with a tested rollback, incidents logged and reviewed, and 24/7 monitoring. Our work is built on ITIL best practices.
Why it matters, in plain words
Curious why each layer is there? Each guide explains it without the jargon.
Business firewall
Why the internet company’s router isn’t a firewall
It connects you. A business firewall inspects what comes in, stops known attacks and keeps guests on their own network.
Read more: Why the internet company’s router isn’t a firewall
DNS filtering
Why a bad link can fail before the page loads
Every web visit starts with a lookup. DNS filtering blocks known bad sites at that step. It doesn’t replace protection on each computer.
Multi-factor sign in
Why a stolen password shouldn’t open your email
Most break-ins start with a password typed into a fake page. A second check on a phone or key stops most of them.
Immutable backups
Why attackers go after backups first
No backups means pay or rebuild. Copies locked for 30 days can’t be changed or deleted in that window.
RAID 10
Why two healthy drives still aren’t a backup
RAID keeps a server running when a drive dies. It also copies a mistake or ransomware to every drive instantly.
Hyper-V
Why one dead server shouldn’t mean a lost week
On Hyper-V the server can come back on other hardware. That’s how restores from local storage take under 2 hours.
Cyber for your kind of office
Same layers. Different stakes. Pick the page that matches how you work.
- Dental cybersecurity (patient records, CDA guidance, clinic privacy)
- Legal IT support and law firm ransomware / Monday morning test
- Accounting IT support and phishing and ransomware at accounting firms
- Manufacturing IT support (line downtime dollars, plant networks)
What security can’t do
No provider can promise that an attack will never happen. Layers lower the chance and the damage, and tested backups are what get you running again. We’d rather tell you that up front than sell you a guarantee we can’t keep.
If ransomware hits
- Disconnect the affected computers from the network.
- Call us right away at (604) 813-7881. A person answers 24/7.
- We help contain it, check your backups and restore clean systems.
- We work out what was touched, so you can answer your lawyer, insurer or privacy office.
Reporting duties depend on your province and industry. Ask your lawyer. This isn’t legal advice.
Cybersecurity questions
Is antivirus enough?
Not on its own. Filtering, detection, updates, sign in protection and tested backups work together.
Is this only for dental clinics?
No. This page is for any office. Dental clinics also have a dental cybersecurity page with clinic privacy detail.
Can you promise we will never be attacked?
No. Nobody honest can. We lower the chance and the damage, and we practice restores so Monday morning is a plan, not a wish.